Househappy Privacy Policy

Last modified: February 19, 2026

Introduction

Househappy, Inc. ("Househappy" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.

This privacy policy (the “Privacy Policy”) explains the collection, use, and disclosure practices of the websites, mobile applications, and other online and offline products and services (collectively, the “Services”) owned and operated by Househappy, Inc. This Privacy Policy also describes how we collect and use information when you access and use our websites (the “Site”). Please be advised that the practices described in this Privacy Policy also apply to information that you submit to us offline and to Personal Information (as described below) that we may collect from third parties. By using our Site or submitting information to us, you acknowledge and understand the terms of our Privacy Policy and are giving express consent to our Terms of Service. Furthermore, if you provide us with your telephone number, including on our Site or over the telephone, you agree to be contacted by us to explore options relating to our Services. You agree to be contacted by telephone call or text message at the telephone number you provided using automatic telephone dialing systems, even if you previously registered on a Do Not Call registry.

Collection & Use of Your Personal Information

As used in this Privacy Policy, “Personal Information” means any information that identifies, relates to, describes, is reasonably capable of being associated with, reasonably can be linked, directly or indirectly, with an individual or household, or as otherwise defined under applicable law.

We collect Personal Information from various sources including:

directly from you;
automatically from the use of our Services;
from affiliated and unaffiliated third parties;

The types of Personal Information we collect about you depend on your interactions with us and are described in more detail below.

Information We Collect Directly from You

The information we collect on or through the Services may include:

Information that you provide by filling in forms through the Services. This includes information provided at the time of creating an account, subscribing to any services provided through the Website or the App, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
Identifiers, such as your property address and property-related information, first name, last name, phone number, email address, and mailing address.
from affiliated and unaffiliated third parties;
Records and copies of your correspondence (including email addresses), if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
about your home necessary to perform those services.
information before placing an order through the Services.
Browsing information.

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Services, or transmitted to other users of the Services or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Services with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Automatically Collect from Your Use of the Site

As you navigate through and interact with our Website, we may use automatic data collection technologies, such as cookies, web beacons, and analytics tools to collect certain information about your equipment, browsing actions, and patterns, including:

Identifiers, such as your IP address and unique device identifiers;
Internet or other electronic network activity information, such as the type of browser you use, app version, access dates and times, pages viewed, and the page you visited before navigating to our Site;
Geolocation data;
Other information that relates to or is capable of being associated with you, such as information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, and mobile network information.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies).A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Web Beacons.Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Househappy, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Analytics.We use a tool called "Google Analytics" to collect information about use of the Website. Google Analytics collects information such as how often users visit the Website, what pages they visit when they do so, and what other sites they used prior to coming to the Website. We use the information we get from Google Analytics only to improve the Website. Google Analytics collects only the IP address assigned to you on the date you visit the Website, rather than your name or other identifying information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit the Website, the cookie cannot be used by anyone but Google. Google's ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information, for the business and commercial purposes below:

To present our Services and their contents to you.
To provide you with information, products, or services that you request from us.
To open and maintain your account including providing notices about your account, including expiration and renewal notices.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
Send advertising or marketing communications about products, services, offers, promotions, rewards, and events offered by us and provide news and information that we believe may be of interest to you.
To notify you about changes to our Services or any products or services we offer or provide through it.
To inform your sponsor about the services you may need, the services you order, and the particular information about your home relevant to those services so that the sponsor can improve the services it provides to you and its other customers.
To allow you to participate in interactive features through the Services.
Offer and administer surveys, contests, prize draws, sweepstakes, and other promotions.
Conduct internal research and development.
Detect security incidents and protect against malicious, deceptive, or illegal activity, including fraudulent transactions, error, negligence, and breach of contract, and to protect against harm to the rights, property, or safety of us and our users, customers, employees, or the public.
Debug, identify, and repair errors that impair the functionality of our Services.
For any other purpose with your consent.

If you do not want us to use your information in this way, please notify us at support@househappy.com. For more information, see Choices About How We Use and Disclose Your Information.

Disclosure of Your Information

We may share aggregated, anonymous, or de-identified information to our advertisers, business partners, and other third parties that cannot reasonably be used by those third parties to identify you.

We may disclose personal information that we collect or you provide as described as follows:

To our subsidiaries and affiliates, including our investors.
To contractors, service providers, Account Sponsors, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. This disclosure may include notifying the third party who purchased our products for you on your behalf (for instance, your sponsor ) about when and how you have used the products, the particular services you have ordered through them, and the answers you have provided us regarding the particular facts about your home that are relevant to such services.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Househappy, Inc.’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Househappy, Inc. about users of our Services is among the assets transferred.
We may share aggregated, anonymous, or de-identified information to our advertisers, business partners, and other third parties that cannot reasonably be used by those third parties to identify you.
We may disclose your information to third parties for whom you have given us authorization or consent to make such disclosure.
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Househappy, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information. For example, you may receive Promotional Offers from Househappy.

If you do not wish to have your contact information used by Househappy to promote our own or third parties' products or services, you can opt-out by sending us an email stating your request to support@househappy.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to Househappy as a result of a product purchase, warranty registration, product service experience or other transactions.

You have the right to submit a complaint or to object to the collection and use of your information by us at any time or to require us to review, transmit, change, or delete your information that we have collected and retained. We will respond to your request to exercise any of these rights after receiving a complete request, with the exception of information that is needed to complete the transaction for which the Personal Information was collected, to provide the information you have requested from us, as allowed or authorized by law, or that is reasonably anticipated within the context of our ongoing business relationship with you. You can exercise these rights by contacting us at support@househappy.com.

If you delete your User Contributions from the Services, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Services users. Proper access and use of information provided through the Services, including User Contributions, is governed by our terms of use.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Services like message boards. The information you share in public areas may be viewed by any user of the Services.

Children Under the Age of 16

The Services are not intended for children under 16 years of age. No one under age 16 may provide any information to or through the Services. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information through the Services, including registering to use the Services, making any purchases through the Services, and using any of the Services’ interactive or public comment features. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at support@househappy.com.

FOR COLORADO RESIDENTS: For additional information about your Colorado consumer privacy rights, or to make a consumer privacy request, please email support@househappy.com.

FOR CONNECTICUT RESIDENTS: For additional information about your Connecticut consumer privacy rights, or to make a consumer privacy request, please email support@househappy.com.

FOR NEVADA RESIDENTS: We are providing this notice pursuant to state law. You may be placed on our internal Do Not Call List by emailing support@househappy.com or by contacting us via the information set forth at the end of this Privacy Notice. For further information concerning Nevada’s telephone solicitation law, you may contact: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number: (702) 486-3132; email: aginquiries@ag.state.nv.us.

FOR OREGON RESIDENTS: We will not share your Personal Information or Browsing Information with nonaffiliated third parties for marketing purposes, except after you have been informed by us of such sharing and had an opportunity to indicate that you do not want a disclosure made for marketing purposes.

FOR VERMONT RESIDENTS: We will not disclose information about your creditworthiness to our affiliates and will not disclose your Personal Information, financial information, credit report, or health information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures.

FOR VIRGINIA RESIDENTS: For additional information about your Virginia privacy rights, please email support@househappy.com.

FOR CALIFORNIA RESIDENTS: California Residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: support@househappy.com.

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information.

This Privacy Notice for California Residents supplements the information contained in our Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA), as amended, and any terms defined in the CCPA have the same meaning when used in this notice. This California Privacy Notice is part of the Privacy Policy, and it may be updated on the same terms and in the same manner as the Privacy Policy. If you have any questions about the California Privacy Notice, please contact us using the contact information set forth in the Privacy Policy.

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. However, please know we DO NOT currently disclose personal information to third parties for their direct marketing purposes.

Categories of Personal Information We Collect

Our Website collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“Personal Information”). In particular, our website has collected the following categories of Personal Information from its consumers in the preceding twelve (12) months:

Category	Examples	Collected
Identifiers.	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers. Browsing history, search history, and information on a consumer’s interaction with a website, application, or advertisement. Physical location or movements.	Name, Email, Address, Telephone Number
Internet or other similar network activity.		Internet or other electronic network activity information, such as the type of browser you use, app version, access dates and times, pages viewed, and the page you visited before navigating to our Site
Commercial Information		Records of personal property, products, or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies
Geolocation data		Location of Property, IP address

Sources for the Collection of Personal Information

We obtain the categories of Personal Information listed above from the following sources:

Directly from you. For example, from forms you complete, or products and services you purchase.
Indirectly from you. For example, information we receive from the use of our website.
Information we receive directly from you related to doing business with us.

Use of Personal Information

We may use or disclose the Personal Information we collect for one or more of the following business purposes:

To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that Personal Information to respond to your inquiry. If you provide your Personal Information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
To provide, support, personalize, and develop our website, products, and services.
To create, maintain, customize, and secure your account with us.
To process your requests, purchases, transactions, and payments and prevent transactional fraud.
To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
To market content and product and service offerings relevant to your interests, including directly marketing through our Website, third-party sites, and via email or text message (with your consent, where required by law).
To help maintain the safety, security, and integrity of our website, products and services, databases and other technology assets, and business.
For testing, research, analysis, and product development, including to develop and improve our website, products, and services.
To respond to law enforcement requests as required by applicable law, court order, governmental regulations, or other legal obligations.
As described to you when collecting your Personal Information or as otherwise set forth in the CCPA.

We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice

Disclosures of Personal Information for a Business Purpose

In the preceding twelve (12) months, we disclosed, and will continue to disclose, the categories of Personal Information listed above for a business purpose. We may disclose the Personal Information to the following categories of third parties for a business purpose:

Service providers and non-affiliated third parties such as internet service providers, data analytics providers, and social networks.
Non-affiliated third parties, with your prior consent.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our website users is among the assets transferred.
Law enforcement or authorities in connection with an investigation, or in response to a subpoena or court order.

Sale of Personal Information

In the preceding twelve (12) months, we have not sold or shared Personal Information. We do not sell or share Personal Information.

Retention Periods

Due to the breadth and variety of data collected by us, it is not possible for us to provide you with a comprehensive list of timeframes during which we retain each category of Personal Information. We retain categories of information as reasonably necessary to satisfy the purpose for which we collect the information. This time period varies depending on the purpose for which we collected the information, the nature and frequency of our interactions and relationship with you, whether we have a legal basis to continue retaining the information, industry practices, the value and sensitivity of the information, and state and federal recordkeeping requirements.

Personal Information of Minors

We do not knowingly collect the Personal Information of minors. We do not sell or share the information of consumers under 16 years of age.

Sensitive Personal Information

We do not use or disclose sensitive Personal Information for any purposes other than those specified in the CCPA.

Your Rights and Choices under the CCPA

The CCPA provides California residents with specific rights regarding their Personal Information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we provide certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable consumer request, you have the Right to Know:

The categories of Personal Information we collected about you.
The sources for the Personal Information we collected.
Our purpose for collecting.
The categories of third parties with whom we share that Personal Information.
The specific pieces of Personal Information obtained from you, provided in a readily accessible format.

Deletion Request Rights

You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.

Right to Correct

You have the right to correct Personal Information you believe to be inaccurate.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights.

Exercising Access, Data Portability, Deletion, and Correction Rights

To exercise the consumer rights described above, please submit a verifiable consumer request to us by either:

Emailing us atsupport@househappy.com
Calling us at (855) 694-7868
Follow This Link to make a request online.

Only you, or someone legally authorized to act on your behalf such as an authorized agent, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child. The CCPA allows a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

You may use an authorized agent to submit a request. Authorized agent requests will be processes like any other request, but we will also require you to provide the agent’s written permission to make the request and verify the agent’s identity with us.

WEB CONTENT ACCESSIBILITY COMPLIANCE STATEMENT

Househappy and its subsidiaries are committed to facilitating the accessibility and usability of all of its websites for all our customers, including people with disabilities. We strive to meet the standards of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA). Our efforts are ongoing as technology advances.

If at any time you have specific questions or concerns about the accessibility of any particular web page, please contact us at support@househappy.com. Please be sure to specify the issue, the web site and the web page in your email, and we will make all reasonable efforts to make that page accessible for you.

CHANGES IN THIS PRIVACY POLICY

We may change this Privacy Policy from time to time. We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

QUESTIONS AND CONCERNS

If you have any questions about this Privacy Policy or our privacy practices, please contact us atsupport@househappy.com.